SHAN

Policies

Shipping

Where we deliver. UK and EU addresses.

UK. Free. Usually 1 to 2 working days after dispatch.

Europe. £13 per order, 3 to 6 working days after dispatch. Orders to the EU may be charged import VAT and duties by the courier on arrival; we'll show you what we know at checkout.

Dispatch. Within 2 to 3 working days of your order, Monday to Friday.

Packing. Every lamp is boxed with the shade packed separately, so the glass travels on its own terms.

Sold-out stones. Join the waitlist from the product page. It's free and we'll email you when it's back. Joining doesn't reserve a lamp or take payment.

Something wrong with your delivery? Email info@shanlamp.com within 7 days.